Your privacy is important.
On this website, the personal data of users is respected and cared for. As a user you should know that your rights are guaranteed. We will strive to create a safe and trustworthy space.
Here we describe the way in which zumosolutions.com and all its subdomains collect and use information about its customers, users and subscribers of this website.
This privacy statement explains what personal data we collect from our users and how we use it.
From ZumoSolutions we treat personal data with respect and sensitivity.
This privacy policy together with the legal notice, cookie policy, sales policy, terms and conditions, and any other policy to which reference is made, identifies how the personal data received on this website is collected and processed.
The information found on this website is not directed at children. A child shall be understood as defined by the law of the jurisdiction where it is located, in the case of the United States of
America it is someone under 13 years of age. If the user believes that a child has provided her personal data on this website without parental consent, she should write to [email protected].
If the user is under 13 years of age, she must have the authorization of her parents or legal guardians to deliver her personal data. ZumoSolutions has no way to effectively verify the age of the users, so it is exempt from any responsibility, if the user does not comply with what is indicated here. At ZumoSolutions we comply with the Children’s Online Privacy Protection Act of 1998 (“COPPA”).
IDENTIFYING DATA OF THE RESPONSIBLE
As stated in current regulations, we inform you that:
The corporate name of the person responsible for this website is: ZUMO LLC, For the purposes of this legal notice and terms of use, it will be understood hereinafter as ZumoSolutions.
Its registered office is located at: 2105 Vista Oeste St NW Suite E – 5303 Albuquerque, NM 87120. United States of America.
You can contact him at Email: [email protected]
Its social activity is: Services and marketing training.
DATA REQUESTED ON THE WEBSITE AND PURPOSE OF PROCESSING
Name, surname and email in the contact forms: to make any direct contact with ZumoSolutions, either to ask questions, comments, suggestions, request a service or product, or any other information. Failure to provide the minimum personal data necessary will make it impossible for ZumoSolutions to respond to the request.
Name, email: to be able to comment on the blog of the website.
Name, surname, address, telephone, email, tax identification number: this information will be requested at the time of payment for the service to process everything related to the client.
Name, telephone number and email for the newsletter: with the express and voluntary consent of the data owner, the minimum information necessary to send an automated commercial newsletter will be requested on the website, where information on advertising, promotions and other information from the services and/or products offered by ZumoSolutions.
Email: the email will be requested to access the client area, according to the data provided when creating the account.
ZumoSolutions will at all times ensure that the use given to the website, the contents, and the processing of the user’s personal data, are carried out in the most correct way. For this, the user can always exercise their rights of access, rectification, limitation, cancellation, portability, oblivion or opposition, all in faithful compliance with the guidelines of the laws that govern the matter, by writing to [email protected].
ZumoSolutions does not sell will not sell users’ personal data to other companies or third parties.
ZumoSolutions will share the data it has with third parties, only to comply with the services contracted by a user, send the newsletter, comply with legal requirements or for the administration of the website. For this purpose, the appropriate confidentiality agreements between the parties will be provided.
The links to third parties that can be found on the website have privacy policies unrelated to ZumoSolutions. Access to these sites must be the responsibility of the user, being their responsibility to know them and their decision to accept them or not.
FORMS
The website has 4 types of forms:
Contact: the user, client or participant will be able to find forms that will facilitate communication with ZumoSolutions to raise questions, comments, request a quote, reserve any of the services offered on the website or demand any rights that they may have. Failure to provide the minimum personal data necessary will make it impossible for ZumoSolutions to respond to the request. This treatment will be considered legitimate as it is part of a pre-contractual procedure. The ZumoSolutions website and email server will be in charge of the treatment.
Advertising: users, buyers or participants will be asked for their express and voluntary consent to deliver to ZumoSolutions the minimum data necessary to send advertising and commercial information related to the services and/or products offered by ZumoSolutions, so that it can be added to an automated email marketing file managed by the person in charge of the treatment indicated below. The processing of personal data found in this section has been done with the consent of the data owner.
For comments on the blog: in order to avoid spam, inappropriate messages, and to do a correct follow-up, the user will be asked for his name, email and website to identify him in the comments he wishes to make on the blog entries. These data will be visible to other users of the website. If you do not want the data to be visible to other people, you should contact ZumoSolutions at [email protected]. The website server will be in charge of the treatment and that will be carried out with the consent of the data owner.
To process the service request: users, clients or participants will be asked for their data so that ZumoSolutions can process the services requested by the client. Legitimate processing of personal data due to the contractual relationship that exists with the client or participant. The data will be stored on the website’s server.
RIGHTS
The user has the following rights related to their personal data:
Access: the user can go to ZumoSolutions to be able to know the data that has been collected from him.
Rectification: the user can at any time rectify the data that he has provided to ZumoSolutions.
Opposition: as long as it does not interrupt the provision of a service, or a legal obligation that ZumoSolutions has, the user may request the cessation of the processing of their personal data.
Deletion: as long as it does not interrupt the provision of a service, or a legal obligation that ZumoSolutions has, the user may request the deletion of their personal data.
Limitation to treatment: as long as it does not interrupt the provision of a service, or a legal obligation that ZumoSolutions has, the user may request that their personal data be treated in the way that they are limited, for example, request that they not be modified, that are deleted or deleted.
Portability: whenever the user requests it and it can be done, they may request a copy of their personal data in a structured, commonly used, machine-readable and interoperable format, or request that it be transmitted to another data controller, provided that the treatment is legitimized based on consent or in the framework of the execution of a contract.
Not being subject to automated individual decisions: ZumoSolutions does not create automated profiles that could significantly or negatively affect the user. Any decision made based on an automated profile is for the sole purpose of sending the user information that they have requested based on their browsing and downloading habits on the website.
Information: the user has the right to know the way in which his personal data is treated.
To exercise any of these rights, the user can write to the email [email protected].
DATA PROCESSORS
ZumoSolutions needs the support of third parties to adequately offer its services and products, with which it enters into the appropriate confidentiality agreements and verifies compliance with the regulations on the protection of personal data.
The data provided to these third parties may not be used for other purposes not authorized by the owner of the data.
In compliance with the principles of information and transparency, it is made known that these third parties are:
•Facebook: Tool used as a social network and for the purpose of connecting with the owner of the data. With this tool, the advertising that can be carried out on WhatsApp and/or Instagram is also managed, as well as the analysis of data and statistics for a possible segmentation of advertising. The service is provided by the company Facebook Ireland Ltd., its servers are in the United States. More information at https://www.facebook.com/.
•Google: sponsored advertising system (ADS), web analysis service, to see the statistics of the use of the website (Analytics) and tag management system (Tag Manager). These services are provided by the company Google LLC, located in the US a. More information at https://www.google.com/ .
•Instagram: Social network and application to upload photos and videos owned by the company Facebook Inc., domiciled in the US. More information at https://instagram.com/.
•LinkedIn: Social network oriented to companies, business and employment. Advertising is also handled with this tool. Domiciled in the USA. More information at https://likedin.com/.
•Twitter: Social network. Advertising is also handled with this tool. Domiciled in the USA. More information at https://twitter.com/.
•TikTok: Social network and application to upload videos owned by the company TikTok Technology Limited located in Ireland. More information at https://tiktok.com/.
•ConvertKit: Used for email marketing and customer management. This service will be provided by the company ConvertKit LLC. Domiciled in the USA. Learn more at https://convertkit.com/.
•Hostinger: Web hosting or hosting service. Domiciled in Cyprus. More information at https://www.hostinger.es/.
•Buuny.net:: Hosting or web hosting service. Domiciled in Slovenia. More information at https://bunny.net/.
•ConvertKit: Used for email marketing and customer management. This service will be provided by the company ConvertKit LLC. Domiciled in the USA. Learn more at https://convertkit.com/.
•ZumoBuilder: tool that manages the creation of landing pages and helps with email marketing statistics and management. Domiciled in the USA. More information at https://zumobuilder.com/.
•Thrive Cart: payment management tool that is run by the company WebActix Ltd located in New Zealand. Learn more at https://thrivecart.com/.
•Stripe: tool used to manage payments by debit and credit card on the website. The service is provided by Stripe Inc which is located in the USA. More information at https://stripe.com/
•PayPal: Company used to manage payments by debit and credit card on the website. Domiciled in the USA. More information at https://paypal.com/
•Facebook Pixel: analysis tool for advertising, used to know the actions of the data holders on this website. This service is provided by Facebook, Inc. Domiciled in the USA. More information at https://www.facebook.com/.
•WhatsApp: Tool used for communication with users, buyers, customers and participants. Domiciled in the USA. More information at https://www.whatsapp.com/
•Zoom: tool used for videoconferences. This service is provided by the company Zoom Video Communications, Inc., located in the USA. Learn more at https://zoom.us/
In specific cases, ZumoSolutions may use applications or tools that have not been included or named in this list, the foregoing because it is a better option that helps to carry out a certain task; If this happens, ZumoSolutions will notify its users, clients or participants of this situation, as the case may be.
POLICIES RELATED TO THE NEWSLETTER
These policies will be understood at all times as a complementary part of the terms and conditions displayed on the website, both being equally applicable at the time of a dispute. The privacy and intellectual property policy applied will be the same as that set forth in the terms and conditions of the website.
A “newsletter” shall be understood as the digital bulletin that ZumoSolutions carries out periodically and that it sends to its subscribers through an external email service provider, to which the user has voluntarily subscribed.
ZumoSolutions is not obliged to send the newsletter in defined periods of time, so it is completely free to do so when it deems appropriate. The user may at any time exercise their rights of access, rectification, cancellation or opposition by following the instructions that you will find in the footer of the newsletter.
The user should not share their content with third parties, as this would violate ZumoSolutions’s copyright. The only possible distribution channel is the one managed and/or authorized by ZumoSolutions.
ZumoSolutions will not be responsible for the content of third parties exposed in the newsletter, any dispute that may arise must be dealt with directly with the person or company mentioned.
All the material that is exposed in the newsletter is protected by copyright in favor of ZumoSolutions, and in the case of belonging to third parties, it will be understood that ZumoSolutions has the proper authorization to use it as agreed with the author.
LEGITIMATE INTEREST
When new products or services are launched, or special promotions for a specific period of time, the name and email address of website users will be collected through a form. This processing of personal data will be done based on the legitimate interest of ZumoSolutions to increase its sales, publicize its products or services and fulfill the purpose of sending the data owner the information promised on the website.
This treatment will be carried out while the legitimate interest of ZumoSolutions lasts. To increase guarantees and respect for privacy, the possibility of voluntary exclusion of this advertising is offered through an easy and immediate execution method, located at the bottom of the emails you receive.
To find out if this interest is proportionate and respectful of the rights of the data holders, a weighting has been carried out that can be requested at any time by writing to the email [email protected].
TREATMENT DURATION
In the case of personal data provided for billing and purchase of products or services, they will be kept for the legally applicable time.
In the case of personal data provided for electronic commercial newsletters and comments on the blog, it will be for the time that the owner of the data wishes to remain on the subscription list, so they can unsubscribe at any time. , automatically as indicated in each newsletter, or by writing to [email protected].
RESIDENTS IN CALIFORNIA, UNITED STATES
ZumoSolutions complies with the California Consumer Privacy Act of 2018 (“CCPA”). California residents have the right to request that ZumoSolutions disclose what personal information it has collected, used, disclosed, and sold during the 12-month period prior to receipt of such request. To exercise this right, as well as the right to delete or oppose the processing of their data, the user must write to [email protected].
RESIDENTS IN THE EUROPEAN UNION
By virtue of article 27 of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data ( GDPR), anyone has the right to obtain confirmation as to whether or not we are processing personal data that concerns us. Interested persons have the right to:
Request access to personal data relating to the interested party.
Request its rectification or deletion.
Request the limitation of your treatment.
Oppose the treatment.
Request data portability.
Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. ZumoSolutions will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As an interested party, you have the right to receive the personal data that concerns you, that you have provided us and in a structured format, of common use and mechanical reading, and to transmit them to another data controller when:
The treatment is based on consent.
The data has been provided by the person concerned.
The treatment is carried out by automated means.
By exercising your right to data portability, you will have the right to have personal data transmitted directly from controller to controller when technically possible.
CHANGES TO THE PRIVACY POLICY
ZumoSolutions reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, ZumoSolutions will announce on this page the changes introduced with reasonable anticipation of their implementation.